iviva.Fxelle
All-in-one property management for tenants, retailers and managers.
Personalised Building Coordination and Reporting
The Fxelle Tenant/Retail and Operations is a revolutionary AI-powered platform that transforms property management and tenant interactions. With seamless third-party integration and dynamic team formation, it simplifies communication and operational processes for property owners and managers. From event promotion to brand communication, Fxelle empowers users to effortlessly engage with tenants using a single login, eliminating inefficiencies and ushering in a new era of business excellence and user experience.
Our Mobile app
See it. Snap it. Share it.
Ability to find details and view information across Cases, Work Permits and Incidents
Dynamic Team Formation
Recorded communication/chat among different teams
Ability to upload images, documents, send voice notes, and e-signatures against tickets
Auto creation of Memos/CWOs based on Cases and Work Permits
Core Features
Communicate with tenants via in-app messaging/send announcements and important documents.
Report lost/found items via the app, provide detailed descriptions, upload images and submit information directly to team for processing.
Lost/found items are logged in a central database, simplifying searches and matching found items with owners.
Access to all customer inquiries from different channels in one place, providing an overall view for the support team.
- Tickets created on the go by clicking a photo, ensuring every customer interaction is tracked.
- Assign tickets to most appropriate agent based on skills, workload or priority level.
Compliance verifications and validations on a yearly basis.
Agents can collaborate and share knowledge to resolve customer issues efficiently.
Monitor/analyse key metrics such as ticket volume, resolution times, customer satisfaction, and agent performance.
Core Features
Chat based
Communicate with tenants via in-app messaging/send announcements and important documents.
Quick Reporting
Report lost/found items via the app, provide detailed descriptions, upload images and submit information directly to team for processing.
Centralised Database
Lost/found items are logged in a central database, simplifying searches and matching found items with owners.
Cenralised Dashboard
Access to all customer inquiries from different channels in one place, providing an overall view for the support team.
Ticket Creation & Assignment
- Tickets created on the go by clicking a photo, ensuring every customer interaction is tracked.
- Assign tickets to most appropriate agent based on skills, workload or priority level.
Document Management
Compliance verifications and validations on a yearly basis.
Dynamic Team Formation
Agents can collaborate and share knowledge to resolve customer issues efficiently.
Reporting and Real-Time Analytics
Monitor/analyse key metrics such as ticket volume, resolution times, customer satisfaction, and agent performance.
Who is Fxelle
Made For?
Property Owners
Property Managers
Commercial Tenants
Retailers
Visitors
Shoppers
Concierge staff
Security staff
FM staff
Vendors / Contractors
Who is Fxelle Made For?
Property Owners
Property Managers
Commercial Tenants
Retailers
Visitors
Shoppers
Concierge staff
Security staff
FM staff
Vendors / Contractors
Third-Party
Integrations
Fxelle solutions can easily be integrated to third-party systems and applications.
Request a demo today
Want to speak to an expert?
Looking for a demo? Questions about pricing? Got an active project you’d like to discuss? If you want to learn more about our workplace experience platform, let’s connect.
One of the most powerful Ecosystems for owners, operators, and occupants to make the World’s Built Environment more livable, accessible and sustainable.
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